Privacy Policy

1. Introduction

Welcome to DataCrunch Pro. This Privacy Policy explains how F4 Labs AS ("we," "us," or "our") collects, uses, and protects your information when you use our website and services.

2. Information We Collect

Account Information

When you sign up via Google OAuth, we collect your name, email address, and profile picture.

Connected Data

We access data from your connected Google services (Google Ads, Google Analytics 4, Google Search Console, Merchant Center) solely for the purpose of generating analysis and reports. We do not store your raw data permanently; we only store the insights and metrics generated.

Payment Information

All payments are processed securely by Stripe. Charges will appear on your bank statement as "F4 Labs AS" or "DataCrunch Pro". We do not store your credit card details on our servers. We store only the Stripe Customer ID and Subscription status.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and improve our services. This includes:

• Essential Cookies: Required for basic website functionality and security.
• Analytics Cookies: Help us understand how visitors use our website to improve user experience.
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect website functionality.

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services.
• Process transactions and manage your subscription.
• Send you technical notices, updates, and support messages.
• Generate AI-driven insights for your e-commerce optimization.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

Service Providers

We use third-party vendors (e.g., Stripe for payments, Mailgun for email, OpenAI for analysis) to perform services on our behalf.

Legal Compliance

If required by law or to protect our rights.

5. Data Security

We implement industry-standard security measures to protect your data. Your OAuth tokens are stored securely, and all communications are encrypted via SSL/TLS.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can revoke our access to your Google accounts at any time via your Google Account security settings.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@f4.no.